Consumer Directed Care Plus (CDC+) Payroll Deadline Change Notification – Thanksgiving Week
This communication contains important information regarding payroll submission for CDC+ Services provided during the following pay period:
• November 11 through November 24, 2024
To ensure that directly hired employees and vendors are paid, CDC+ consumers and CDC+ Representatives may submit payroll claims through the CDC+ Secure Web-based Payroll System at any time until 12 noon, Eastern Standard Time, Tuesday, November 26, 2024, for payroll during November 11-24, 2024. This system is available 24 hours per day, 7 days per week. Also, if you have any issues and must submit your payroll claims via phone, the deadline for submission is 12 noon, Tuesday, November 26, 2024, as well.
CDC+ consumers and CDC+ Representatives may obtain login credentials to process payroll online. If a CDC+ consumer or CDC+ Representative does not have login credentials for CDC+ Secure Web-based Payroll System, please contact customer service at 866-761-7043 as soon as possible so that we can assist you in submitting payroll claims (timesheets, invoices, and reimbursements) online.
Due to the holiday season, the Agency for Persons with Disabilities, CDC+ office will be closed November 27-29, 2024. Additional information regarding payroll submissions during December will be shared soon.
If you have questions, please call the CDC+ customer service help desk at 1-866-761-7043 or email questions to apd.cdc.documents@apdcares.org.
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